Shipping Policy

Welcome to Tech Monster Shop!

We’re thrilled to have you here and want to ensure your shipping experience with us is transparent and convenient. Please take a moment to familiarize yourself with our shipping policy below. If you have any questions or need further assistance, feel free to reach out to our dedicated customer support team.

1. Free Shipping:
   • We offer free standard shipping on all orders within the contiguous United States.
   • Orders eligible for free shipping will be shipped via standard shipping methods and may take 3-9 business days for delivery.
   • In the rare event, Free shipping sometimes may take upto 30 business days for delivery .
   • If the delivery for Free shipping exceeds 30 business days, we will refund 10% of the cost of your product . To initiate the refund (10% of your product cost) process, please contact us and provide proof of the delayed delivery, such as a tracking record or an official notification from the shipping carrier.”
2. Paid Shipping:
   • We offer Paid shipping on all orders for fastest delivery within the contiguous United States.
   • Paid shipping will be shipped via Express shipping methods and may take 1-3 business days for delivery.
   • In the rare event, Paid shipping sometimes may take upto 15 business days for delivery .
   • If the delivery for paid shipping exceeds 15 business days, we will refund the cost of your paid shipping. To initiate the refund (paid shipping cost) process, please contact us and provide proof of the delayed delivery, such as a tracking record or an official notification from the shipping carrier.”
3. Custom Duties and Taxes:
   • International orders may be subject to customs duties and taxes imposed by the destination country’s government.
   • For orders shipping to the United States, customers are responsible for any applicable customs duties and taxes.
   • The customs duties and taxes are not included in the product price or shipping cost displayed at checkout.
   • Customers are advised to check with their local customs office for information on potential duties and taxes before placing an order.
   • These fees, if any, are determined by the customs authorities in the destination country and are the responsibility of the customer.
4. Shipping Restrictions:
   • We currently do not ship to PO Boxes or APO/FPO addresses.
   • Some products may have specific shipping restrictions due to their size, weight, or content. These restrictions will be noted on the product page.
   • We reserve the right to cancel orders that violate shipping restrictions or cannot be fulfilled due to logistical limitations.
5. Order Processing Time:
   • Orders are typically processed and shipped within 1-3 business days after payment confirmation.
   • Customers will receive a shipping confirmation email with tracking information once the order has been shipped.
6. Shipping Carriers:
   • We work with reputable shipping carriers to ensure timely and reliable delivery of orders.
   • The carrier used for each order may vary depending on the shipping destination and selected shipping method.
7. Shipping Address Accuracy:
   • Customers are responsible for providing accurate shipping information at the time of checkout.
   • We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. Additional shipping charges may apply for re-routing or re-shipment of orders due to address errors.
8. Lost or Damaged Shipments:
   • In the rare event that a shipment is lost or damaged in transit, customers must contact us within 7 days of the expected delivery date.
   • We will work with the shipping carrier to initiate an investigation and resolve the issue as quickly as possible.
9. Shipping Policy Updates:
   • We reserve the right to update our shipping policy at any time without prior notice. Any changes to the policy will be reflected on this page.

By placing an order on our website, customers acknowledge and agree to the terms outlined in this shipping policy. If you have any questions or concerns regarding shipping, please contact us for assistance.

Thank you for choosing us !

Warm regards, Techmonster Shop“